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Legal Notice

Welcome to the official VCND website.

This Legal Notice provides information regarding the operator of this website, website content, product and order information, intellectual property, third-party services, website usage rules, and other important matters relating to the use of this website.

We make reasonable efforts to operate and maintain this website in accordance with applicable laws and regulations and provide services through the website, including product display, online shopping, order processing, delivery, and customer support.

Nothing in this Legal Notice is intended to exclude, restrict, or diminish any mandatory consumer rights available to consumers under applicable law.


1. Website Operator Information

This website provides products and e-commerce services under the VCND brand.

Website Brand

VCND

Legal Entity

EIE HJEM AS

Organisation Number

933 737 217

Business Address

Karenslyst allé 49
0279 Oslo
Norway

Customer Support

📧 chiconneely@gmail.com

The company name, organisation number, and registered business address stated above correspond to the information provided in the relevant company registration records.

If you have any questions regarding the website, products, orders, delivery, returns, refunds, or after-sales service, you may contact us using the customer support email address above.


2. Website Content and Product Information

We make reasonable efforts to maintain the accuracy of the information provided on this website and may update product names, descriptions, images, specifications, features, and other relevant information based on actual business circumstances.

As inventory, product availability, specifications, and website services may change, certain information may not always be updated immediately.

If we identify an obvious error or omission on the website, we will make reasonable efforts to correct or update the relevant information.

Product images are primarily provided to illustrate the appearance and features of products. Due to factors such as photography conditions, lighting, display devices, and differences between production batches, the actual product may reasonably differ from the images displayed on the website in terms of color, details, or appearance.

For specific product dimensions, specifications, materials, features, and other technical information, please refer to the latest information provided on the applicable product page at the time of placing your order.


3. Products, Inventory, Prices, and Orders

Products, images, specifications, features, prices, inventory status, delivery information, and other content displayed on the website are intended to help consumers understand the relevant products and services.

Product prices, inventory, and sales status may change based on actual business circumstances.

After a consumer submits an order, we will process the order based on the order information, inventory availability, payment status, delivery conditions, and other relevant factors.

We may need to contact the consumer for further information or clarification in circumstances including, but not limited to:

  • The product is temporarily out of stock or unavailable;

  • There is an obvious error in the information displayed on the website;

  • Payment has not been successfully completed;

  • The delivery address is subject to delivery restrictions;

  • A technical issue occurs with the website or ordering system;

  • Other reasonable reasons relating to order processing.

If an order that has already been paid for cannot be fulfilled for a reasonable reason, we will handle any applicable refund in accordance with applicable law and our relevant refund policy.

For detailed information regarding orders, payments, and consumer rights, please also refer to our Terms of Service and Return & Refund Policy.


4. Intellectual Property

Unless otherwise expressly stated, the following content on this website may be protected by applicable intellectual property laws:

  • Website text

  • Product images

  • Graphics and page designs

  • Trademarks and logos

  • Videos

  • Software

  • Website structure

  • Page content

  • Other website materials

Without authorization from the relevant rights holder, no individual or organization may, beyond what is permitted by applicable law, copy, modify, reproduce, distribute, sell, or otherwise use such content without authorization.

Consumers may browse and use relevant website content in accordance with the normal functionality provided by the website when accessing and using our services.

Accessing or using website content does not constitute a transfer or sale of intellectual property rights or automatically grant any other form of authorization or license.


5. Third-Party Services and Links

To support website operations, we may use third-party services for payment processing, logistics, technology, analytics, or other purposes where applicable.

This website may also contain links to third-party websites or services.

Third-party services are generally operated independently by the relevant service providers and may be subject to their own terms of service, privacy policies, and other applicable rules.

For third-party services operated independently by their respective providers, we cannot fully control their content, availability, operating practices, or security measures.

If you access or use a third-party website or service, we recommend reviewing the applicable third party's terms of service and privacy policy.


6. Website Usage Rules

When using this website, you must comply with applicable laws and regulations and respect the lawful rights and interests of the website operator and other users.

You must not engage in activities including, but not limited to:

  • Providing false, fraudulent, or misleading information;

  • Accessing website administration systems, servers, or restricted systems without authorization;

  • Interfering with the normal operation of the website or related network systems;

  • Uploading viruses, malware, or other harmful code;

  • Attempting to bypass or compromise website security measures;

  • Infringing the intellectual property rights, privacy rights, or other lawful rights of others;

  • Copying, scraping, modifying, or commercially using website content without authorization;

  • Using the website to conduct unlawful, fraudulent, or otherwise improper activities.

If we determine that conduct may affect website security, system stability, or the normal use of the website by other users, we may take reasonable measures to address such conduct to the extent permitted by applicable law.


7. Website Availability

We will take reasonable measures to maintain the normal operation of the website. However, due to unforeseen factors involving the internet, servers, and other technical services, we cannot guarantee that the website will always be continuously available or completely free from technical errors.

Certain website functions may be temporarily affected by circumstances including:

  • System maintenance or upgrades;

  • Server failures;

  • Network connection issues;

  • Software or system updates;

  • Cybersecurity incidents;

  • Interruptions to third-party services;

  • Other technical failures or unforeseen circumstances.

If a website service interruption occurs, we will take appropriate measures within a reasonable scope to restore the relevant services.


8. Events Beyond Our Reasonable Control

Certain website services, order processing, or delivery arrangements may be affected by events beyond our reasonable control.

Such circumstances may include:

  • Natural disasters;

  • Extreme weather;

  • Fire or flooding;

  • Earthquakes;

  • War or civil unrest;

  • Major public events;

  • Government actions or measures;

  • Changes in applicable laws or regulations;

  • Network or communication failures;

  • Interruptions to logistics systems;

  • Failures of third-party services;

  • Other events that cannot reasonably be foreseen or controlled.

In such circumstances, we will take reasonable and practicable measures to reduce the resulting impact where possible.

Nothing in this section affects any mandatory consumer rights available under applicable law.


9. Consumer Rights

Nothing in this Legal Notice is intended to exclude, restrict, or diminish any mandatory consumer rights available to consumers under applicable law.

If any provision of this Legal Notice conflicts with mandatory consumer protection requirements under applicable law, the relevant mandatory legal requirements will prevail to the extent of the conflict.

Statutory rights relating to returns, refunds, product conformity or quality, data protection, and other consumer protections will not be improperly restricted by this Legal Notice.


10. Other Website Policies

To help consumers understand our website services and their related rights and obligations, we recommend that you also review the other policies published on this website:

  • Terms of Service

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

  • Warranty Policy, where applicable

  • Cookie Policy, where applicable

Each policy provides information regarding different aspects of website use, personal data processing, shipping, returns and refunds, and other related matters.

Where different policies address different matters or have different scopes of application, they should be interpreted in accordance with their respective provisions and applicable law.


11. Changes to This Legal Notice

We may update this Legal Notice from time to time due to circumstances including:

  • Changes in applicable laws or regulations;

  • Changes to website functions;

  • Changes in business operations;

  • Changes to the services we provide;

  • Updates to website policies.

The updated version will be published on this website and, where appropriate, will indicate the relevant update date.

Where applicable law requires us to notify consumers of changes affecting important consumer rights, we will take appropriate measures in accordance with the applicable legal requirements.

We recommend reviewing this page periodically to stay informed about the latest version of this Legal Notice.


12. Contact Us

If you have any questions regarding this Legal Notice, website content, product information, orders, delivery, or after-sales service, please contact us:

Customer Support

📧 chiconneely@gmail.com

If your inquiry concerns a specific order, we recommend providing your order number and a description of the relevant issue so that we can investigate and process your request more efficiently.

We will review your inquiry and provide reasonable assistance based on its nature and circumstances.


13. Business Information

Brand: VCND

Legal Entity: EIE HJEM AS

Organisation Number: 933 737 217

Business Address:
Karenslyst allé 49
0279 Oslo
Norway

Customer Support Email:
chiconneely@gmail.com